Privacy Policy

Your privacy is important to Plan Build Extend. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and consultancy services.

1. Information We Collect

We may collect the following types of personal information:

  • Contact Information: Your name, email address, phone number, and postal address.
  • Professional Information: Your job title, company name, and industry.
  • Consultation Information: Information you provide during consultations, including details about your business needs and objectives.
  • Website Usage Data: Information about how you use our website, including your IP address, browser type, and pages visited.
  • Communication Data: Records of your communications with us, including emails and chat logs.

2. How We Collect Information

We collect information in the following ways:

  • Directly from You: When you fill out forms on our website, subscribe to our newsletter, or contact us directly.
  • During Consultations: When you provide information during remote 1:1 consultations.
  • Automatically: Through cookies and other tracking technologies when you visit our website.

3. Use of Information

We use your personal information for the following purposes:

  • Providing Services: To deliver our consultancy services and fulfill our contractual obligations.
  • Communication: To respond to your inquiries, provide updates, and send you relevant information about our services.
  • Improving Our Services: To analyze website usage data and feedback to improve our website and services.
  • Marketing: To send you promotional materials and newsletters, where permitted by law. You can opt-out of these communications at any time.
  • Legal Compliance: To comply with applicable laws and regulations.

4. Data Sharing and Disclosure

We may share your personal information with:

  • Service Providers: Third-party service providers who assist us in delivering our services, such as IT support, payment processors, and marketing platforms. These providers are contractually obligated to protect your information.
  • Legal Authorities: When required by law, we may disclose your information to legal authorities or government agencies.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

  • Encryption: Using encryption to protect sensitive data during transmission and storage.
  • Access Controls: Limiting access to personal information to authorized personnel only.
  • Security Audits: Conducting regular security audits to identify and address vulnerabilities.

However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

Our website uses cookies and other tracking technologies to collect information about your browsing behavior. You can control cookies through your browser settings. However, disabling cookies may affect your experience on our website.

7. Your Rights

You have the following rights regarding your personal information:

  • Access: You have the right to access the personal information we hold about you.
  • Correction: You have the right to request that we correct any inaccurate or incomplete information.
  • Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.
  • Objection: You have the right to object to the processing of your personal information for marketing purposes.
  • Restriction: You have the right to request that we restrict the processing of your personal information in certain circumstances.
  • Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller.

To exercise these rights, please contact us at [Your Email Address]. We will respond to your request within a reasonable timeframe.

8. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of any third-party websites you visit.

9. Children’s Privacy

Our website and services are not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you believe that we have collected personal information from a child under 16, please contact us immediately, and we will take steps to delete the information.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on this page, and your continued use of our website and services after such changes have been posted will constitute your acceptance of the revised Privacy Policy. It is your responsibility to review this policy periodically for any updates or changes.

11. Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us at: [Your Email Address] or [Your Phone Number].